jilliko Privacy Policy — How We Handle Your Personal Data
Last updated: June 2025. This Privacy Policy explains what personal information jilliko collects from Filipino players, how it is used, how it is protected, and what rights you have over your own data. Please read this document carefully before creating an account or using any service on the platform.
1. What Data Do We Collect from You?
When you register or use the jilliko platform, we collect certain personal information that is necessary to provide you with a safe, compliant, and fully functional gaming experience. The categories of data we collect include account registration details such as your full name, date of birth, email address, and any other information you provide during sign-up. We also collect device and browser data, including your IP address, browser type, operating system, and device identifiers, which help us detect unauthorized access and ensure platform compatibility across mobile and desktop environments used by Filipino players.
Because jilliko operates exclusively in Philippine Peso (PHP), we collect payment-related information necessary to process deposits and verify transactions, including the payment method type and transaction reference numbers associated with your account activity. We do not store full card numbers or sensitive banking credentials directly on our servers — such details are handled by regulated third-party payment processors. Additionally, we collect usage data such as your login history, game sessions, betting activity, and time spent on various sections of the platform, which helps us improve the service and monitor for irregular patterns that may indicate fraud or problem gambling.
Cookies and similar tracking technologies also allow us to collect session data, preference settings, and aggregated behavioral analytics. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act 10173), and is limited to what is genuinely necessary for the purposes described in this policy.
2. Why Does jilliko Use Your Personal Information?
jilliko uses the personal data we collect for a clear and limited set of purposes, all of which are directly tied to operating a legitimate and compliant online gaming platform for players in the Philippines. The primary purpose is to create, maintain, and secure your player account — this includes verifying your identity, confirming your eligibility to play (age 21 and above), and ensuring that only you can access your account. Your data is also used to process PHP deposits, record transaction histories, and make your account balance available for gaming activity across our casino, sports betting, fish game, and other platform sections.
We use device and behavioral data to protect the platform from fraudulent activity, unauthorized access, and money laundering, which we are legally required to monitor as an online gaming operator. This data helps our security systems flag unusual login patterns, suspicious transaction amounts, or multiple account attempts that may indicate a violation of our Terms and Conditions. Beyond security, your usage data helps us improve platform performance, tailor game recommendations, and resolve technical issues more efficiently when you contact support.
jilliko does not use your personal data for automated decision-making that produces significant legal effects on you without human review. We will never sell your personal information to third-party marketers, and we will not use your data for any purpose that is inconsistent with what is described in this Privacy Policy without first obtaining your explicit consent or as otherwise required by law.
3. How Do Cookies and Tracking Work on This Platform?
jilliko uses cookies — small text files stored on your device — to make the platform function correctly and to improve your browsing experience. Essential cookies are strictly necessary for the platform to operate: they keep you logged in during a session, remember your language and display preferences, and ensure that the correct game content loads for your device type. Without these cookies, basic platform features such as account access, game loading, and deposit navigation would not work properly.
In addition to essential cookies, jilliko may use analytical cookies to understand how players navigate the platform in aggregate — for example, which game categories are most visited, how long sessions typically last, and where users tend to exit the registration flow. This data is collected in a de-identified or aggregated form and is used solely to improve platform design and user experience for Filipino players. We do not use third-party advertising cookies or behavioral tracking networks that share your data with external advertisers.
You can manage cookie preferences through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of jilliko, while disabling analytical cookies will not impact your core gaming experience. For more information on how to manage cookies in your specific browser, please refer to your browser's official help documentation. By continuing to use jilliko after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
4. Where Is Your Data Stored and How Is It Protected?
Personal data collected by jilliko is stored on secured servers with access controls that restrict who within our organization can view or process your information. We apply industry-standard encryption protocols — including HTTPS for all data transmitted between your device and our servers — to protect your personal information from interception during transit. Data at rest is protected through access-controlled storage systems, and we conduct regular security reviews to identify and address potential vulnerabilities before they can be exploited.
jilliko retains your personal data only for as long as it is necessary to fulfill the purposes described in this policy, or as required by applicable Philippine laws and regulatory obligations. For example, transaction records may be retained for a minimum period required under anti-money laundering regulations, while inactive account data may be deleted after a defined retention period following account closure. When data is no longer needed, it is securely deleted or anonymized so that it can no longer be linked back to you as an individual.
While jilliko takes all reasonable and commercially practicable steps to protect your data, no digital system can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to your rights and freedoms, jilliko will notify affected players and the relevant Philippine regulatory authorities in accordance with the obligations set out under the Data Privacy Act of 2012. We encourage you to also take personal precautions — such as using a strong, unique password and logging out of your account when using shared devices.
5. Does jilliko Share Your Data with Third Parties?
jilliko does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. However, certain limited categories of data sharing are necessary for the platform to function and to comply with legal obligations applicable in the Philippines. We share relevant personal data with regulated payment processors who facilitate PHP deposits on our platform — these processors are contractually required to handle your data securely and to use it only for the purpose of completing your transaction. We also work with identity verification and fraud prevention services that may process certain account and device data to help us confirm player eligibility and detect suspicious activity.
jilliko may also disclose personal data to Philippine government agencies, law enforcement authorities, or regulatory bodies when we are legally required to do so — for example, in response to a lawful request related to an investigation, or to fulfill our obligations under anti-money laundering regulations. Any such disclosure will be limited to the specific data requested and will be carried out in accordance with applicable legal procedures. We will not proactively share your data with government agencies beyond what is legally required.
All third-party service providers who process personal data on behalf of jilliko are bound by data processing agreements that require them to maintain confidentiality, implement appropriate security measures, and process your data only for the specific purposes for which it was shared. jilliko remains responsible for ensuring that any third-party processing of your data is carried out in a manner consistent with this Privacy Policy and with the Data Privacy Act of 2012.
6. What Are Your Rights Over Your Personal Data?
As a registered player on jilliko and as a data subject under the Philippine Data Privacy Act of 2012, you have a number of specific rights regarding the personal information we hold about you. You have the right to access your personal data — meaning you can request a copy of the information jilliko holds about you and receive a clear explanation of how it is being used. You also have the right to correction: if any of the personal details in your account are inaccurate, incomplete, or outdated, you can request that we update them through our support channels.
You have the right to request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purposes it was collected, or if you withdraw consent and there is no other legal basis for processing. Please be aware that some data may need to be retained for a period following account closure in order to comply with regulatory and legal obligations, and deletion requests will be processed subject to those constraints. You also have the right to object to certain types of data processing and to request that processing be restricted while a dispute or complaint is being resolved.
To exercise any of these rights, please contact the jilliko support team through the channels described on our FAQ page. We will acknowledge your request promptly and aim to respond within the timeframes required by applicable Philippine law. If you believe your data privacy rights have been violated, you also have the right to file a complaint with the National Privacy Commission of the Philippines, which is the relevant regulatory authority for data protection matters.
7. How Does jilliko Protect Minors' Privacy?
jilliko is an online gaming platform intended exclusively for adults aged 21 years and above, in accordance with Philippine regulations governing online gaming participation. We do not knowingly collect, store, or process personal data from individuals who are under the legal age of 21. Our registration process includes an age declaration step that requires all users to confirm they meet this minimum age requirement before an account can be created. If we discover or have reason to believe that a registered account belongs to a person under the age of 21, that account will be suspended immediately and any collected data will be handled in accordance with applicable law.
If a parent or guardian believes that their child has registered on jilliko or has submitted personal data to the platform without authorization, they should contact our support team immediately so that the account and associated data can be reviewed and appropriately addressed. jilliko takes the protection of minors seriously and is committed to maintaining a platform that is accessible only to eligible adult players in the Philippines. Our Responsible Gaming Policy contains additional information about the measures we take to prevent underage access and to support players who may be experiencing gaming-related difficulties.
8. How Will You Know If This Policy Changes?
jilliko may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine laws and regulations, or the way the platform operates. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where reasonably practicable, provide notice through in-platform notifications or other appropriate channels so that registered players are aware that the policy has changed. It is your responsibility to review this page periodically to stay informed about how your personal data is being handled.
Your continued use of the jilliko platform after any published revision to this Privacy Policy constitutes your acknowledgment of the updated terms. If you disagree with any changes to this policy, you should stop using the platform and contact our support team to discuss your account options, including the process for requesting data deletion where applicable. We will not apply revised data practices retroactively to data collected before the effective date of any update, except where required by law.
If you have any questions, concerns, or requests related to this Privacy Policy or the way jilliko handles your personal information, please reach out to our support team. Contact details and help resources are available on the FAQ page. We are committed to responding to privacy-related inquiries in a timely and transparent manner and to working with Filipino players to ensure that their data rights are respected at every stage of their experience on the platform. You may also reach us by email at support at jilliko.co for any data-related concerns.
Still have questions about your data and privacy?
Our FAQ page covers the most common questions Filipino players have about account security, data handling, and platform policies. If you need more specific help, our support team is ready to assist — or you can go ahead and create your jilliko account today.